FAQ

What does a session include?

Print Release, Digital High Resolution Images, session

Do we get a Disc or USB?

No, All galleries are sent via downloadable gallery. We do not currently offer disc but we do offer USB for $25

What payment forms do you accept?

We accept Cash, Credit Cards and debit cards. At this time we do not currently accept Checks.

When do I book?

outdoor sessions MUST be booked the last 3 hours of the day for lighting purposes. the BEST time for an outdoor session is the hour of sunset. so for example if the sunsets at 5pm book 4pm - 4:30pm depending on the length of the session your booking. For studio sessions time does not matter as I use artificial lighting.

What if i need to reschedule?

You have 1 nonpenalized reschedule. after 1 reschedule their is a $25 fee

What is your cancellation policy?

In the event you cancel your session you loose ALL money paid. Money paid is a retainer to hold your apt on my calendar. In the event you cancel your session within 48 hours of your session then a $100 cancellation fee is due

What if i don't show up to my session?

In the event that you are a no-show for your apt then a $100 inconvenience fee is due. You will have 48 hours to make payment before your CC on file is charged.

What is your turn around time?

All sessions will be delivered within a maximum of 14 business days. (Wednesday - Sunday)
Weddings are delivered in the maximum of 30 business days.

Do you have a travel fee?

any session outside of Mercer or Boyle has a $1 per mile travel fee.

do you take special editing request?

I do not edit outside of my editing style as seen on my website and social media. If you want a Digital backdrop, add ins ...etc those special edits start at $10

Will you work on your scheduled days off? (Monday & Tuesday)

Yes on occasion I will take a session on a Monday or Tuesday, these sessions have a $100 up charge.
These days are days I spend with my family.

Do you work on Major Holidays?

On occasion i will accept a Holiday session. These sessions are $300
and will last no longer than 45 minutes and take place within Mercer or Boyle county.
Weddings on Major holidays are $500 more than the package price.

Do you offer refunds?

No, under no circumstances will I issue a refund. All money paid is non-refundable.